Medical & Platform Disclaimer

Last updated: January 2026

This disclaimer applies to all patient users of the Zooko platform, including zooko.io and app.zooko.io.

1. No Medical Services

Zooko is a software platform only.

Zooko:

  • Does not provide medical or healthcare services
  • Does not provide medical advice, diagnosis, or treatment
  • Does not employ healthcare professionals
  • Does not make clinical decisions

All healthcare services are provided solely by the clinic you choose.

2. No Clinical Relationship with Zooko

Use of Zooko does not create:

  • A doctor–patient relationship
  • A healthcare provider–patient relationship
  • Any clinical duty of care owed by Zooko

Any healthcare relationship exists only between you and the clinic.

3. Appointments & Availability

Zooko does not guarantee:

  • Appointment availability
  • Appointment confirmation
  • Accuracy of booking times
  • That a booking request will be accepted

Clinics control their schedules, services, and availability.

4. No Emergency Services

Zooko is not suitable for medical emergencies.

If you require urgent or emergency medical assistance:

  • Contact local emergency services immediately
  • Do not rely on Zooko for urgent care

5. Third-Party Systems

Clinics may use third-party systems (such as practice management software) to manage appointments.

Zooko is not responsible for:

  • Errors or downtime in third-party systems
  • Lost or delayed bookings caused by external systems

6. Limitation of Responsibility

To the maximum extent permitted by law, Zooko is not responsible for:

  • Medical outcomes
  • Treatment decisions
  • Clinic actions or omissions
  • Missed, cancelled, or rescheduled appointments

7. Name Clarification

Zooko is an independent software platform and is not affiliated with any other product, service, or fictional character with a similar name, including "Zuko".

8. Contact

If you have questions about this disclaimer, contact: hq@zooko.io